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Do I
need a landline / fixed telephone line for the Broadband connection?
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No,
a landline is not required at all.
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Are there any Internet call charges? |
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No, as there is no
landline required, there are also no call charges. The monthly
fee is thus sufficient regardless of the frequency of use of the
Internet.
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How is a connection to
the Internet established? |
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The moment the PC is
switched on, it is automatically connected to the Internet until the
PC is switched off again.
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Do weather conditions
affect the equipment or the quality of the connection? |
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No, but we do advise
clients to switch off their PC's during thunderstorms as lightning
damage may occur.
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How many PC's (on a network) can
make use of this connection? |
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As many as
would
require to have Internet access. There is, however, an
additional charge of R 200.00 per PC.
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What
is the typical speed of the connection? |
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The speed of the
connection varies depending on the signal's stability and strength.
Before we do an installation we perform a signal test at the
premises to determine the availability and strenght of the signal.
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Are
there any limit or 'capping' on the data that can be downloaded per month? |
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No, there is no limit
or 'capping'.
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Say I go for a month
on vacation, can I have my connection switched off and reconnected
without paying for the month? |
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Yes, you can,
however, we
require at least a fortnight's notice.
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Do I need special
hardware or software to make use of the CTEC connection?
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No, no additional hardware (other
than that provided with the installation) or software is required.
For the minimum system requirements, click
here.
It is essential that all PC's connecting to the
Internet must have anti-virus and firewall software installed.
Free software can be downloaded from our Downloads-page.
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Can I
keep my existing e-mail address(es)? |
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Yes, you can still use
your existing e-mail address, BUT, you will be required to continue
paying the existing service provider in order to retain the address. |
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